All patrons are encouraged to contact us with any questions, comments or grievances they may have. You may do so by phone, mail, email or completing our patron satisfaction survey. All key staff members are also listed below with direct e-mail contact. The Schuster Center is owned and operated by Victoria Theatre Association/Arts Center Foundation. Thank you for your feedback!
Victoria Theatre Association
138 North Main Street
Dayton, Ohio 45402
Administrative Offices: (937) 228-7591
Fax: (937) 449-5068
Ticket Center Stage: (937) 228-3630 or (888) 228-3630
Event Services: (937) 222-1510
Citilites at the Schuster Center: (937) 222-0623
General E-Mail Questions: info@victoriatheatre.com
Box Office & Ticket Center Stage Hours:
Monday through Friday: 10 a.m. – 6 p.m.
Saturday: Noon to 4 p.m. (Labor Day – Memorial Day)
Beginning 2 Hours Prior to Performances
Victoria Theatre Association Staff
Ken Neufeld
President & CEO
(937) 228-7591, x3014
Citilites & Event Services
John Miller
Director – Food & Beverage
(937) 228-7591, x3099
Lisa Snapp
Manager – Event Sales
(937) 228-7591, x3628
Development
Ricia Ballas
Vice President – Development
(937) 228-7591, x3028
Cathy Price
Advancement Director
(937) 228-7591, x3051
Karen Meade
Advancement Director
(937) 228-7591, x3063
Alicia Frandsen
Campaign Coordinator
(937) 228-7591, x3044
Education & Engagement
Gary Minyard
Education & Engagement Director
(937) 228-7591, x3034
Vicky Fanberg
Education & Engagement Coordinator
(937) 228-7591, x3039
Facility Management
Jo Ann Brown
Vice President – Facilities
(937) 228-7591, x3055
Finance
David Schrodi
Chief Financial Officer
(937) 228-7591, x3011
House Management
Rick Flynn
Manager – Audience Services
(937) 228-7591, x3041
Human Resources
April Thomas
Vice President – Human Resources
(937) 228-7591, x3022
Jennifer Baxla
Coordinator – Human Resources
(937) 228-7591, x3023
Licensing
Mechele Pritchard
Director – Licensing & Production Administration
(937) 228-7591, x3071
Marketing
Sue Stevens
Vice President – Marketing & Communications
(937) 228-7591, x3052
Diane Schoeffler-Warren
Manager – Public Relations
(937) 228-7591, x3078
Production
Patrick Keough
Production Manager & Technical Director
(937) 228-7591, x3073
Property Management
Harley Blankenship
Manager – Property
(937) 228-7591, x3054
Technology
Clarence Mays
Manager – Information Technology
(937) 228-7591, x3087
Ticketing
Lisa Wagner
Vice President – Ticketing & Hospitality
(937) 228-7591, x3029
Lisa Japs
Director – Ticket Center Stage
(937) 228-7591, x3221
Kristina Bilbrey
Director – Subscriptions & Direct Sales
(937) 228-7591, x3009
Betty Gould
Manager – Group Sales
(937) 228-7591, x3074